Salesforce Commerce Cloud

What We Do

We help businesses Go Digital with a customized omni-channel retail strategy which not only kickstarts digital transformation for your business, but also ensures that your customers get the personalization that they now expect. Here’s how:

Support Services

  • Monitoring & administration
  • Maintenance
  • Process Development
  • Defect fixing
  • Feature Building or Enhancements

Integrations

  • Third party App
  • API
  • Chat Bot
  • Payment gateway
  • Reviews and Ratings

Testing Services

  • Functional
  • Integration
  • Performance
  • Automation

Omni Channel Enablement

  • Integrating Salesforce OMS
  • Channel Advisor
  • BOPIS

Platform Upgrade

  • Pipeline to Controllers
  • Pipeline to SFRA
  • Controllers to SFRA

Why Choose Us?

  • Team of certified Salesforce developers.
  • Experience working with some of the top websites using Salesforce Commerce Cloud.
  • Competence and experience to migrate existing platform applications (Pipelines) to the new platform SFRA.
  • Experience in fresh implementation and support for existing E-commerce Solutions using Salesforce Commerce Cloud.

 

 

Retail Solutions

Scenario 1

A prominent retail chain of American family entertainment centers & restaurants was using a reservation system that was low on responsiveness, more manual than automated. It also did not allow for real time update of promotions and price changes on their in-store POS units. We restructured their entire system using API based implementation, to essentially make their disparate systems talk to one another. Result?

  • Seamless information flow
  • System flexibility across all platforms
  • Top line enhancements that increased customer traffic
  • Integrating the old & new technologies while improving the design for a better (& faster) online experience greatly reflected in the achieving their sales targets

Scenario 2

A global fashion retailer needed to integrate their POS units with the latest payment mechanisms/tenders so that consumers could be provided with multiple payment options. What did we do?

  • Developed a customized POS
  • Integrated the payment gateway with new tax calculations, 3rd party payment
  • Vendor integration, multiple pricing per product and employee discount
  • Management features
  • Enabled inventory visibility for E-commerce & social media based on APIs

Scenario 3

Post implementation of their Salesforce Commerce Cloud instance, a prominent US luxury jewelry retailer wanted an alternative support model that was not only more flexible but also more cost effective than the one that was being offered by its implementation partner.

 

We supported this need by building a team that was capable of executing/ solving different types of issues, enhancements and integrations. We further supported the client by taking over their site and job monitoring during the cleint’s night ensuring uptime of the SFCC site.

At Systems Plus,

we understand Retail as well as Technology. We understand that the market environment demands an omnichannel presence and we can help you GetITRight.

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