We help businesses Go Digital with a customized omni-channel retail strategy which not only kickstarts digital transformation for your business, but also ensures that your customers get the personalization that they now expect. Here’s how:
Support Services
Monitoring & administration
Maintenance
Process Development
Defect fixing
Feature Building or Enhancements
Integrations
Third party App
API
Chat Bot
Payment gateway
Reviews and Ratings
Testing Services
Functional
Integration
Performance
Automation
Omni Channel Enablement
Integrating Salesforce OMS
Channel Advisor
BOPIS
Platform Upgrade
Pipeline to Controllers
Pipeline to SFRA
Controllers to SFRA
Why Choose Us?
Team of certified Salesforce developers.
Experience working with some of the top websites using Salesforce Commerce Cloud.
Competence and experience to migrate existing platform applications (Pipelines) to the new platform SFRA.
Experience in fresh implementation and support for existing E-commerce Solutions using Salesforce Commerce Cloud.
Scenario 1
A prominent retail chain of American family entertainment centers & restaurants was using a reservation system that was low on responsiveness, more manual than automated. It also did not allow for real time update of promotions and price changes on their in-store POS units. We restructured their entire system using API based implementation, to essentially make their disparate systems talk to one another. Result?
Seamless information flow
System flexibility across all platforms
Top line enhancements that increased customer traffic
Integrating the old & new technologies while improving the design for a better (& faster) online experience greatly reflected in the achieving their sales targets
Scenario 2
A global fashion retailer needed to integrate their POS units with the latest payment mechanisms/tenders so that consumers could be provided with multiple payment options. What did we do?
Developed a customized POS
Integrated the payment gateway with new tax calculations, 3rd party payment
Vendor integration, multiple pricing per product and employee discount
Management features
Enabled inventory visibility for E-commerce & social media based on APIs
Scenario 3
Post implementation of their Salesforce Commerce Cloud instance, a prominent US luxury jewelry retailer wanted an alternative support model that was not only more flexible but also more cost effective than the one that was being offered by its implementation partner.
We supported this need by building a team that was capable of executing/ solving different types of issues, enhancements and integrations. We further supported the client by taking over their site and job monitoring during the cleint’s night ensuring uptime of the SFCC site.
At Systems Plus,
we understand Retail as well as Technology.
We understand that the market environment demands an omnichannel presence and we can help you GetITRight.
