Enabling RPA can transform and streamline your organization’s workflow, while allowing for superior scalability and flexibility within the enterprise. RPA can be the digital catalyst for your digital transformation journey.
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Robotic process automation (RPA) is fast becoming the bedrock of how companies will manage their operations in the future. It is an emerging form of business process automation technology based on software robots (bots) or artificial intelligence (AI) workers.
The new set of RPA tools allow for bots to be developed quickly and easily by simply recording the user’s tasks in the application’s graphical user interface (GUI), and then automating it by repeating those tasks directly in the GUI. Furthermore, RPA is non-intrusive as the bots sit on top of an organizations infrastructure without actually touching it! What is great about today’s RPA from traditional IT automation is its ability to understand and adapt to changing circumstances, exceptions and situations. Once trained to capture and interpret actions of specific processes, RPA can then manipulate data, trigger responses, initiate new actions and communicate with other systems autonomously.
RPA facilitates your organization’s Digital Transformation Journey by:
Some of the top use-cases of RPA include:
RPA can help companies offer better customer service by automating contact center tasks, such as verifying e-signatures, uploading scanned documents and verifying information for automatic approvals or rejections.
Organizations can address general accounting, operational accounting, invoice processing, transactional reporting and budgeting through RPA.
Companies in the financial services industry can use RPA for foreign exchange payments, automating account openings and closings, managing audit requests and processing insurance claims.
Medical organizations can handle patient records, claims, provide customer support, manage accounts, billing, reporting and analytics with the help of RPA.
RPA can automate HR tasks, including onboarding and offboarding, updating employee information and timesheet submission processes. Supply chain management: RPA can be used for procurement, automating order processing and payments, monitoring inventory levels and tracking shipments.
RPA can capture information from spreadsheets, emails and transfer data to applications such as Workday, SAP, Oracle, ServiceNow etc.
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