Posts Tagged offshore outsourcing

Key trends that are shaping the Managed GIC model in 2022 and beyond

Global In-house Centers (GICs) and Managed GICs have scripted an incredible success story from merely being a delivery center for businesses to becoming a strategic hub providing value-added services.  MGIC are increasingly focusing on high-value activities like IP creation and
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Driving innovation and growth in Retail with the reimagined Virtual Captive model

It’s the mantra of Retailers today: Continuously improve the end customer experience, while also adapting existing systems to changing environments As simple as that sounds, many retail institutions struggle because they’re dealing with gaps in technology and fragmented processes. They
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