IT Strategy & Consulting

In the current business environment every company is in fact a tech company. A good growth strategy therefore is one which is backed by an adaptive and effective IT strategy strongly interspersed with the overall business goals & operational processes.

The business landscape is changing rapidly and IT organizations need partners with deep domain expertise. They have to be able to look at the big picture, bring in design thinking to be able to offer both short and long term solutions when it comes to IT.

Be it overall Business Transformation, Enterprise Process Optimization, Re-architecting Technical Infrastructures or Applications or overall IT operations, we at Systems Plus are focused on strong outcomes:

Here’s how:

  • High Performance Operational Proficiencies
  • Lower Cost
  • Increased Productivity
  • Faster Turnaround Time
  • Seamless User & Customer Experience (CX)
  • Analytics & Interpretation

    We provide complete project management solutions starting with requirement elicitation to solution optimization, followed by design & implementation. Leverage our certified business analysts & project managers to fix your cost-timeline issues

  • Manage IT

    We provide assistance on building a GRC framework that translates your systems and operations into processes that offer ease of implementation (ITIL V3), is compliant with global and local norms (COBIT/SOX/JSOX) and monitors the security of your IT environment

  • Support IT

    We provide expert help in developing application care strategies through L1 and L2 functional support, user management & training, and reporting. Our change management processes can ensure efficient use of your resources and budget

  • Sourcing Advisory

    We offer end-to-end consulting for all your IT outsourcing initiatives. With our dedicated pool of knowledge-experts, we can also help with vendor selection, transition services, relationship management and PMO services

 

Scenario 1

A global beverages manufacturer & distributor was struggling with inconsistency in their IT processes amongst its diverse geographical business units. Lack of effective compliance made them vulnerable to security threats. We were able to effectively standardize their IT processes across geographies and functions:

  • Implementation of JSOX Compliant processes as per geographic standards
  • Use of the latest framework of COBIT 4.1/ COBIT 5.0/ ITIL V3
  • Conducting of periodic assessments
  • Gap remediation

This lead to increased consistency & efficiency of operational processes with quicker resolution times for business needs and reduced manual intervention. Subsequently, administrative costs associated with human errors/delays were also reduced substantially.

Scenario 2

An Italian confectioneries manufacturer was facing massive cost implications due to a mismatch between their inventory management processes and the technology meant to support those processes. The absence of proper training and the frequent manual intervention lead to delays in issue resolution and high attrition amongst ground staff. After understanding the key process gaps and consequent business challenges, our team:

  • Brought in automation within the required areas of the delivery process
  • Set up a center of excellence to increase on-ground support to business
  • Built and implemented a rigorous training framework to develop local business champions
  • Provided a comprehensive framework for tracking performance metrics

With the system changes in place, they achieved 17% drop in ground postings along with 10% reduction in inventory mismatch resulting in productivity gains and real cost savings. And all this in a span of five months.

IT Strategy & Consulting is a strong point with us given the diversity of our experience both geographically & technically and across industries.