Archive for the Retail Solutions Category

Enabling Digital for one of America’s largest footwear retailer 

The retail sector has experienced several challenges, and the biggest disruption has been caused by technology and a digital-first approach.  The organizations that have managed to perform best are because of their ability to adapt to new changes.   Addressing operational
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Technology infrastructure trends driving the new retail landscape in 2022 and beyond

Technology infrastructure trends driving the new retail landscape in 2022 and beyond

Technology and digital adoption, mobile, and big data have revolutionized the global retail industry landscape. The consumer’s increased expectations for real-time access to merchandise, order information, delivery status, and anytime, anywhere access to services have placed more pressure on retailers.
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Introduction to Salesforce Commerce Cloud (Demandware)

This article is an introduction to SFCC, right from “why” it exists, “what” it is & “how” it works. It’s aimed at anyone aspiring to be an SFCC developer. This is the first in a series of articles that explore
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Artificial Intelligence – Transforming the face of retail experience

Artificial intelligence technology takes some huge data set as an input, processes it through AI algorithms (say neural networks) and then produces a model as an output which can provide answers like a real human. So, in layman’s term it
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Conversations That Matter

I was talking to a friend a few days back about how crucial it is for a CEO to manage his time effectively, and the topic of work emails came up. He told me something rather interesting. As a member
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Looking beyond the glamour of CX

Today, consumer facing technologies are growing at a faster rate than backend business process based technologies. This of course is great for consumers since they have more options to shop from, but retailers need to work even harder to garner
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Omnichannel and it’s Angles

Wikipedia actually pointed me to the very intriguing concept of “Omnipotence Paradox” – a premise that considers the conundrum of an omnipotent entity to create a thing so powerful out of their unlimited powers that it begins to limit their
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Digitized To Deliver

“No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn’t.”- JC Penney. With consumer segments gradually migrating towards the digital world,
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Importance Of Application Support In Retail Domain

What is Application Support? Application support, in a word can be defined as a SERVICE, which involves providing abetment to the users of IT services. Regular maintenance and IT support are required for every run-time service delivered to the users
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