The role of the Chief Information Officer (CIO) has become increasingly vital. The ever-evolving business landscape, technological disruptions, and intensifying competition have elevated the significance of effective IT leadership.In 2023, we observe a noteworthy shift in priorities for CIOs, particularly
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Introduction India is considered the top location by MNCs for generating high-quality work in an efficient and cost-effective way according to the reports from NASSCOM. Over the past 20 years, GICs have flourished and gained in popularity in India. As
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What is Business Composability? Business composability refers to the ability of a business to quickly adapt and respond to changes in the market. It is made up of modular components that can be easily added, removed, or reconfigured to meet
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What are GICs? GICs – (Global In-house Centres), are also known as Global Capability Centres (GCCs) or Virtual Captives. GICs are offshore centers that perform designated functions and service delivery operations for large organizations or MNCs, typically from low-cost geographies.
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What is IT Outsourcing IT Outsourcing is defined as the external contracting of IT-related services such as Business processes, Application service & Infrastructure solutions for best outcomes instead of relying on Company-owned resources. The Global IT Outsourcing market has
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The retail sector has experienced several challenges, and the biggest disruption has been caused by technology and a digital-first approach. The organizations that have managed to perform best are because of their ability to adapt to new changes. Addressing operational
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Organizations are vying for top talent like never before. The ongoing challenge for HR and business leaders is to ensure their organizations are agile enough to attract, engage, and retain that talent. This has led to the increased importance of
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Talent is the largest component of most IT budgets, and you need to be able to find the best balance of cost and capabilities with your pool of talent BEFORE times get tough. This is where Strategic Talent Management comes
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Maintaining a competitive edge in the aftermath of the pandemic will require enterprises to lean heavily on Managed GICs. Indian GIC service providers have rebounded from the slump induced by COVID-19 and returned to their growth trajectory. Currently, around 500
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In today’s digital-first world, enterprises need to accelerate their tech adoption to maintain a competitive edge. However, they need to address critical challenges including disruption of existing models and the need for agility in a fluid business environment. Global In-house
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Global In-house Centers (GICs) and Managed GICs have scripted an incredible success story from merely being a delivery center for businesses to becoming a strategic hub providing value-added services. MGIC are increasingly focusing on high-value activities like IP creation and
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It’s the mantra of Retailers today: Continuously improve the end customer experience, while also adapting existing systems to changing environments As simple as that sounds, many retail institutions struggle because they’re dealing with gaps in technology and fragmented processes. They
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