Food is perhaps the best example of customization amidst commoditization, especially when it comes to Retail Food Chains. You just have to get it right, every time! Even if you do get all of the product ingredients right, you’re still going to have to delight your customers with exceptional service, to be a long term player.
With IT increasingly integrating with business processes, IT is one of the key ingredients for service delivery, which is where we come in! Take a look at how Systems+ helped a one of the top retail food chains in the U.S get IT right.