Sr Process Consultant

Total Experience: 5-7 Years

Mandatory Skills : ITIL / ITSM, FMCG and Retail

Job Description:

• Analyze client requirement and prepare require documents for business processes and execution of same.
• Analyze business processes and provide consultation for functional requirement of processes.
• Coordinate with functional departments and end users, analyze requirements and prepare necessary documents and diagrams.
• Prepare PowerPoint presentations for various complex ideas and prepare visual and written interpretations for business projects.
• Manage customer inquiries and all developer issues and provide resolution.
• Analyze process and system and recommend improvements in same.
• Maintain and update documents for system and business processes.
• Prepare project plans and activities and evaluate plans for various meetings and provide consultation of process.
• assessing the pros and cons of possible strategies
• compiling and presenting information orally, visually and in writing
• making recommendations for improvement, using computer models to test them and presenting findings to client
• implementing agreed solutions
• able to design and build strategies
• Prepare test scripts and perform tests on system and maintain records of system defects.
• Good communication
• Able to work independently