Sr Process Consultant

Total Experience: 5-7 Years

Mandatory Skills : ITIL / ITSM, FMCG and Retail

Job Description:

  • Analyze client requirement and prepare require documents for business processes and execution of same.
  • Analyze business processes and provide consultation for functional requirement of processes.
  • Coordinate with functional departments and end users, analyze requirements and prepare necessary documents and diagrams.
  • Prepare PowerPoint presentations for various complex ideas and prepare visual and written interpretations for business projects.
  • Manage customer inquiries and all developer issues and provide resolution.
  • Analyze process and system and recommend improvements in same.
  • Maintain and update documents for system and business processes.
  • Prepare project plans and activities and evaluate plans for various meetings and provide consultation of process.
  • assessing the pros and cons of possible strategies
  • compiling and presenting information orally, visually and in writing
  • making recommendations for improvement, using computer models to test them and presenting findings to client
  • implementing agreed solutions
  • able to design and build strategies
  • Prepare test scripts and perform tests on system and maintain records of system defects.
  • Good communication
  • Able to work independently
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