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Careers
BA/PM position
Total Experience: 3 – 5 Years
Job Description:
Role & responsibilities:
Operations Related:
Performs activities related to business / IT process review and re-engineering
Demonstrates strong working knowledge of key IT processes
Participates in pre-sales activities (preparing proposals, POC, estimations for clients)
Sets up project to ensure smooth operations
Ensures the project is delivered as per Clients SOW
Update portal or central repository
Carries out all tasks associated with successful project delivery (scoping, risk analysis, quality checks, market research, etc.)
Manage changes in accordance to client’s requirement
Responsible for project escalations
Management Related:
Designs, develops, documents and implements new projects
Manages the activities and people associated with the project as well as the success of that project
Provides support in managing project finances and budget
Provides technical coordination and leadership for staff
Works directly with Architects, System Analysts and QA team to manage the technical aspects of any project
Keeps up-to-date with trends and developments relevant to his/her professional expertise and actively support the knowledge base
Monitoring and Reporting:
Prepares and maintains project management documentation (project schedules, risks & issues log, lessons learnt, etc.)
Carries out project reporting tasks
Plans and coordinates project activity
Identifies opportunities for enhancements and refinements to standards and processes
Miscellaneous:
Assists in maintaining ISO and PMO compliance
Skills:
Advanced skills in Microsoft Office applications (Word, Excel, Powerpoint and Outlook)
Knowledge of designing process flows (via MS Visio or any other)
Additional knowledge on ITIL V3, COBIT, SOX would be preferred
Effective Consulting and Solutioning skills
Effective meeting management and facilitation skills
Excellent verbal and written communication skills (including presentation and interviewing skills)
Active listening skills
Ability to interact and collaborate professionally with external and internal stakeholders
Exceptional analytical and problem solving skills
Conflict management skills
General understanding in the areas of application programming, database and system design
Personal Traits:
Manages time effectively
Professional, respectful, modest and collaborative
Understands the need to adapt to situations that involve changing tasks and/or locations, and shifting priorities
Proactive in identifying opportunities for improvement and takes on responsibility
Presents solutions to problems when seeking support
Adapts own ways of working, working pattern and language to match different professional surroundings
Attention to detail and a high degree of intellectual curiosity
Must be self-managed, responsive, dedicated and have a strong drive for results
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