BA/PM position

Total Experience: 3 – 5 Years

Job Description:

Role & responsibilities:

• Operations Related:
  • Performs activities related to business / IT process review and re-engineering
  • Demonstrates strong working knowledge of key IT processes
  • Participates in pre-sales activities (preparing proposals, POC, estimations for clients)
  • Sets up project to ensure smooth operations
  • Ensures the project is delivered as per Clients SOW
  • Update portal or central repository
  • Carries out all tasks associated with successful project delivery (scoping, risk analysis, quality checks, market research, etc.)
  • Manage changes in accordance to client’s requirement
  • Responsible for project escalations
• Management Related:
  • Designs, develops, documents and implements new projects
  • Manages the activities and people associated with the project as well as the success of that project
  • Provides support in managing project finances and budget
  • Provides technical coordination and leadership for staff
  • Works directly with Architects, System Analysts and QA team to manage the technical aspects of any project
  • Keeps up-to-date with trends and developments relevant to his/her professional expertise and actively support the knowledge base
• Monitoring and Reporting:
  • Prepares and maintains project management documentation (project schedules, risks & issues log, lessons learnt, etc.)
  • Carries out project reporting tasks
  • Plans and coordinates project activity
  • Identifies opportunities for enhancements and refinements to standards and processes

Miscellaneous:

• Assists in maintaining ISO and PMO compliance

Skills:

• Advanced skills in Microsoft Office applications (Word, Excel, Powerpoint and Outlook)
• Knowledge of designing process flows (via MS Visio or any other)
• Additional knowledge on ITIL V3, COBIT, SOX would be preferred
• Effective Consulting and Solutioning skills
• Effective meeting management and facilitation skills
• Excellent verbal and written communication skills (including presentation and interviewing skills)
• Active listening skills
• Ability to interact and collaborate professionally with external and internal stakeholders
• Exceptional analytical and problem solving skills
• Conflict management skills
• General understanding in the areas of application programming, database and system design

Personal Traits:

• Manages time effectively
• Professional, respectful, modest and collaborative
• Understands the need to adapt to situations that involve changing tasks and/or locations, and shifting priorities
• Proactive in identifying opportunities for improvement and takes on responsibility
• Presents solutions to problems when seeking support
• Adapts own ways of working, working pattern and language to match different professional surroundings
• Attention to detail and a high degree of intellectual curiosity
• Must be self-managed, responsive, dedicated and have a strong drive for results