BA/PM position

Total Experience: 3 – 5 Years

Job Description:

Role & responsibilities:
  • Operations Related:
    • Performs activities related to business / IT process review and re-engineering
    • Demonstrates strong working knowledge of key IT processes
    • Participates in pre-sales activities (preparing proposals, POC, estimations for clients)
    • Sets up project to ensure smooth operations
    • Ensures the project is delivered as per Clients SOW
    • Update portal or central repository
    • Carries out all tasks associated with successful project delivery (scoping, risk analysis, quality checks, market research, etc.)
    • Manage changes in accordance to client’s requirement
    • Responsible for project escalations
  • Management Related:
    • Designs, develops, documents and implements new projects
    • Manages the activities and people associated with the project as well as the success of that project
    • Provides support in managing project finances and budget
    • Provides technical coordination and leadership for staff
    • Works directly with Architects, System Analysts and QA team to manage the technical aspects of any project
    • Keeps up-to-date with trends and developments relevant to his/her professional expertise and actively support the knowledge base
  • Monitoring and Reporting:
    • Prepares and maintains project management documentation (project schedules, risks & issues log, lessons learnt, etc.)
    • Carries out project reporting tasks
    • Plans and coordinates project activity
    • Identifies opportunities for enhancements and refinements to standards and processes
  • Assists in maintaining ISO and PMO compliance
  • Advanced skills in Microsoft Office applications (Word, Excel, Powerpoint and Outlook)
  • Knowledge of designing process flows (via MS Visio or any other)
  • Additional knowledge on ITIL V3, COBIT, SOX would be preferred
  • Effective Consulting and Solutioning skills
  • Effective meeting management and facilitation skills
  • Excellent verbal and written communication skills (including presentation and interviewing skills)
  • Active listening skills
  • Ability to interact and collaborate professionally with external and internal stakeholders
  • Exceptional analytical and problem solving skills
  • Conflict management skills
  • General understanding in the areas of application programming, database and system design
Personal Traits:
  • Manages time effectively
  • Professional, respectful, modest and collaborative
  • Understands the need to adapt to situations that involve changing tasks and/or locations, and shifting priorities
  • Proactive in identifying opportunities for improvement and takes on responsibility
  • Presents solutions to problems when seeking support
  • Adapts own ways of working, working pattern and language to match different professional surroundings
  • Attention to detail and a high degree of intellectual curiosity
  • Must be self-managed, responsive, dedicated and have a strong drive for results