Why GICs Make Sense

We should be on the cloud! Why aren’t we using Blockchain? What kind of analysis and AI are we gathering from all the data that we are collecting today? Our competitors are using DevOps, we need to get there fast!
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Conversations That Matter

I was talking to a friend a few days back about how crucial it is for a CEO to manage his time effectively, and the topic of work emails came up. He told me something rather interesting. As a member
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On The Back Of A Paper Napkin

Some of the greatest ideas are often those that have not been tried and tested, waiting to be experimented upon. Many a times, taking shape in a subconscious reality when finally the back of a paper napkin, over dinner, drinks
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Looking beyond the glamour of CX

Today, consumer facing technologies are growing at a faster rate than backend business process based technologies. This of course is great for consumers since they have more options to shop from, but retailers need to work even harder to garner
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Omnichannel and it’s Angles

Wikipedia actually pointed me to the very intriguing concept of “Omnipotence Paradox” – a premise that considers the conundrum of an omnipotent entity to create a thing so powerful out of their unlimited powers that it begins to limit their
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