• SERVER HEALTH CHECK, MONITORING & SUPPORT


  • Memory, Paging
  • Core dumps, Process threads, Disk capacity
  • System log / console errors / warnings
  • Message Queuing Management
  • Installation of packages / patches / OS upgrades
  • Anti Virus & Security Patch Management
  • Server and User account admin
  • Data backup and restore process
  • Servers:
    • Microsoft
    • Linux, Unix/AIX
    • Mainframe
  •  
  • DBA & MIDDLEWARE ADMINISTRATION
  • Remote Database Management
    • Health Checks & Audits
    • Backup & Recovery
    • Performance Optimization
    • General database management like: checking table spaces, indices ,
      Log  & Server & Space Management
    • Oracle, MS SQL Server, MySQL
  • Microsoft / 3rd Party Application Support
  • Migration/Application Upgrades
  • Web Server / Middleware Management & Support: Microsoft / Sun / IBM / Oracle
  •  
  • AS400 SUPPORT & OVERALL REPORTING
  • AS-400 Support
    • MQ support
    • Queues / Job / JCL management
    • Z/Os support
    • Application support based on RPG
    • Oracle, MS SQL Server, MySQL
  • Reporting
    • Availability
    • Call logs (we can log all the problems and send it over to the main team supporting the
      environment)
    • Upgrade needs
    • Fixes to the common problems
  • Tools
    • Nagios, Solarwinds, Nimsoft
    • Jira or BugZilla
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  • ALERT MONITORING
  • Remote monitoring of servers on a 24x7 basis for fault, performance, and security alerts. Proactively escalate issues to appropriate groups.
  • RESOLUTION MANAGEMENT
  • Remote resolution of server problems on a 24x7 basis for fault, performance, and security issues.
  • ULNERABILITY MANAGEMENT
  • Periodic and real-time scanning for vulnerabilities on servers. Identify potential security vulnerabilities and resolve them.
  • USER MONITORING
  • Track and report all user activity on critical servers. Identify suspicious activity and take corrective action.
  • BACKUP AND ARCHIVING
  • Proactively backup the critical data stored in your servers, and protect yourself from any
    critical data loss or failure of storage.
  • REMOTE SYSADMIN
  • Instantly solve any server issue with access to real-time access to e4e’s certified server administrators. Remote access resolution of any type of server problem.
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  • FOR SMB CLIENTS:
  • We establish a secure connection to their servers by deploying a central desktop based
    system where we can login using standard encrypted services like LogmeIn.com or GoToMyPc.com, VNE or any other preferred secure services.
  • FOR LARGE ENTERPRISES:
  • We directly VPN to their network and perform the tasks. For added security, we can use customer provided assets at our location to access their login and maintain the same
    standard or the operating system image.
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why work with us?



It’s the philosophy of ‘The Extra Byte’ that works for you at Systems Plus.

Meet and exceed customer expectations; it’s what has served us well over the years. And our clients appreciate that little bit more we put in. Be it customization, part of a solution or customer service, if it needs to get done, it will.

This philosophy helps us build great customer experiences and foster long term relationships with our clients.

 

“We believe this helps in building our business one happy customer at a time.”

SAPAN CHOKSI
CEO

jobs at systems plus



We hope we have given you a snapshot of who we are and the services we offer on this site.

Should you need more information you can always contact us.